- Star Atlas Help Center
- Starpath
- Legal and Support
Why didn't I receive my rewards for a referral?
There are various reasons a referral may not have generated rewards
For example, your referral:- Incorrect Link Usage: The referred user might have used an incomplete or incorrect version of your referral link
- Multiple Referral Links: The person you referred might have clicked on another referral link before using yours. The system typically attributes the reward to the first link clicked
- Cache and Cookies Cleared: If they clear their cache and cookies after clicking on your referral link and before making a purchase on the Star Atlas Marketplace, the referral will not be recognized by the system
- Existing Starpath Link: If the referred user had already created a Starpath link in their profile prior to their first purchase, the referral may not be tracked, and you may not receive rewards.